Luckymate Privacy Policy
This independent review explains how Luckymate Casino, operated by Anakatech Interactive Limited (registered in Malta, company number 61918) and licensed by the UK Gambling Commission under licence number 48789, collects, uses and protects your personal data. Read it before you register, deposit or claim the welcome offer, so you know exactly what happens to your information.
Table of contents
Information We Collect
Personal data collected during registration
Luckymate collects the details you hand over when you open an account and when you verify it. Expect to provide the following:
- Full name, date of birth and residential address — players must be 18 or over
- Email address and phone number used for account access and support contact
- Payment details tied to your deposit method, such as Visa Debit, Mastercard Debit, Apple Pay, Google Pay, Skrill, Neteller, PaySafeCard, Trustly or Bank Transfer
- KYC documents before your first withdrawal: proof of ID (passport, birth certificate, driving licence or ID card), proof of payment method (image of debit card, front and back, or eWallet login), proof of address (utility bill or bank statement dated within the last 3 months), and a selfie
Verification should not take more than a couple of days, and withdrawal requests totalling over £1,000 may trigger additional checks. That is standard practice for a UK Gambling Commission licensee.
Automatic data collection and cookies
Because Luckymate runs as a mobile-optimised website with no native app, the operator collects technical data every time you visit: IP address, device and browser type, pages viewed, session length and gameplay activity across slots, live casino, roulette, blackjack, baccarat and poker. Cookies handle login sessions, remember your preferences and support fraud detection. You can manage cookies in your browser settings, though blocking essential ones will stop the site from working properly.
How We Use Your Information
Account management and service provision
Luckymate uses your data to run your account: processing the £10 minimum deposit, settling bets, paying out withdrawals (minimum £10, no maximum limit) and meeting its legal obligations under UK Gambling Commission licence 48789. Your information also powers safer gambling tools — deposit limits, session reminders, reality checks, time-outs, self-exclusion and GAMSTOP — which the operator is required to provide.
Marketing communications and preferences
The operator may contact you about offers such as the welcome bonus — Bet £10 and get 50 bonus spins on Big Bass Splash with promo code MATE50 — but only where you have opted in. You control this: adjust your marketing preferences in your account settings or unsubscribe from any email at any time. Opting out of marketing never affects your account, your balance or your ability to withdraw.
Data Security and Retention
Security measures and encryption
According to the operator, Luckymate protects player data with encrypted connections and access controls that limit who inside Anakatech Interactive Limited can view your records. Card details for Visa Debit and Mastercard Debit deposits are handled through secure payment processing, and e-wallet options like Skrill, Neteller, Apple Pay and Google Pay mean you never share full card numbers with the casino at all.
Data retention periods
As a UK-licensed operator, Luckymate must retain account, transaction and identity records for the periods required by gambling regulation and anti-money-laundering law — even after you close your account. Once those legal periods expire, the data is deleted or anonymised. Self-exclusion and GAMSTOP records are kept as long as needed to enforce your exclusion.
Your Rights
Access, correction, and deletion rights
Under UK data protection law, you can:
- Request a copy of the personal data Luckymate holds about you
- Ask for inaccurate details to be corrected
- Request deletion where no legal retention obligation applies
- Object to marketing or restrict how your data is processed
- Complain to the UK Information Commissioner’s Office if you are unhappy with the response
Contact information for data requests
Send any data request to support@luckymate.co.uk, use the contact form on the site, or open live chat (8am–11pm Monday to Friday, 10am–10pm Saturday and Sunday). State clearly what you want — access, correction or deletion — and include your account email so the team can locate your records quickly. For background on the people behind this review, see our about Luckymate, and check the Luckymate terms and conditions that govern this website. The main brand overview sits on the home page.
Frequently Asked Questions about Luckymate
Is Luckymate legal in United Kingdom?
Yes. Luckymate is operated by Anakatech Interactive Limited and holds a UK Gambling Commission licence, number 48789. That licence permits it to offer casino games and sportsbook betting to players in Great Britain aged 18 or over, and it obliges the operator to follow strict data protection and safer gambling rules.
How do I create a Luckymate account?
Register on the mobile-optimised website — there is no native app. Enter your name, date of birth, address, email and phone number, then confirm you are 18 or over. Before your first withdrawal, complete KYC by uploading proof of ID, proof of payment method, a recent proof of address and a selfie.
What payment methods does Luckymate support in United Kingdom?
Luckymate supports Visa Debit, Mastercard Debit, Apple Pay, Google Pay, Skrill, Neteller, PaySafeCard, Trustly and Bank Transfer. The minimum deposit is £10, the minimum withdrawal is £10, there is no maximum withdrawal limit, and the casino charges no payment fees. PaySafeCard works for deposits only.
How do I claim the Luckymate welcome bonus?
Register, deposit at least £10 using Visa debit, Mastercard debit, Apple Pay or Google Pay with promo code MATE50, and stake £10 on slots. You receive 50 bonus spins on Big Bass Splash (£0.10 per spin, £5 total spin value) with x1 wagering, £1 max contribution to wagering, £100 max cashout, 7-day expiry, and spins valid 24 hours. T&Cs apply.
Read the policy, set your marketing preferences, and you are ready to play with your data under control. If Luckymate fits what you want, claim the Bet £10, get 50 bonus spins on Big Bass Splash offer with code MATE50 via the link below.